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Terms of Service

Last updated October 15, 2026 · Applies to Zumti Games & Social, Zumti Avatar and zumti.com

These Terms of Service (the "Terms") are an agreement between you and Verirobot Inc., a Delaware corporation ("Verirobot", "we", "us"). They apply to the Zumti products: Zumti Games & Social on iPhone, Android and the web (the "App"), Zumti Avatar at avatar.zumti.com, and this website, zumti.com (together, the "Services"). By creating an account or using the Services you accept these Terms and our Privacy Policy. If you do not accept them, do not use the Services.

Part A. General

1. Accounts

  • You sign in to Zumti Games & Social with your Google account or, on iPhone, with your Apple account (Sign in with Apple), and to Zumti Avatar with your Google account. Keep it secure; you are responsible for what is done with your account.
  • One person, one account, unless we allow otherwise. Do not sell, share or transfer your account.
  • Give us accurate information and tell us at once at [email protected] if you think your account has been misused.

2. Our property

The Services, their software, designs, games, characters, gifts, virtual items and the Zumti and Verirobot names and logos belong to Verirobot or its licensors. We give you a personal, limited, non-exclusive, non-transferable, revocable license to use the Services under these Terms. You may not copy, modify, reverse engineer (except as the law allows), scrape, or resell them. If you send us feedback, we may use it freely.

3. Changes to the Services

We keep improving the Services, and we may add, change or remove features, games, characters and virtual items. We may also stop offering a Service; where it has paid features, we will give reasonable notice.

Part B. Zumti Games & Social

4. Who can use the App

Zumti Games & Social is for adults only. You must be at least 18 years old, or the age of majority where you live if that is higher, to create an account or use the App. By using the App you confirm that you meet this age.

  • We may ask you to confirm your age, and we close accounts when we learn that their user is under the minimum age. A parent or guardian who believes a minor is using the App can write to [email protected] and we will close the account.
  • You may not use the App if we have banned you before, or if the law forbids you from using it.

5. Your content

  • "Your Content" is what you post or create in the App: your profile, photos, messages, what you say in rooms and calls, and the songs and other works you make with AI features.
  • You keep your rights in Your Content. You give Verirobot a worldwide, non-exclusive, royalty-free license to host, store, copy, display, transmit and adapt it as needed to run, show and promote the App and its features (for example playing your song on the in-room radio or showing your profile to other users). This license ends when you delete the content or your account, except for content others have already shared or saved, and copies we must keep by law.
  • You confirm that you have the rights to Your Content, including the permission of anyone who appears in your photos.
  • We do not have to check Your Content in advance, but we may review, hide or remove any content, and act on accounts, to keep the App safe and lawful.

6. AI features

AI World, AI games, AI Music, Tarot and other AI features are produced automatically with third-party AI providers. AI output can be inaccurate, unexpected or similar to output made for others. It is for entertainment only: it is not professional, medical, legal, financial or psychological advice, and Tarot and astrology readings do not predict the future. Do not use AI features to create content that breaks section 9. Songs and other works you make with AI Music may be used inside the App; any use outside the App is at your own risk and subject to the law and the providers' terms.

7. Live rooms and calls

Room hosts can set rules for their rooms and remove guests. Voice and video are live and not recorded by us, but other people can see and hear what you share; do not share anything you would not want others to keep. Recording or re-broadcasting other users without their consent is not allowed.

8. Tokens, virtual items and purchases

  • Tokens are the App's virtual currency. You can buy them, and you may also earn them in the App. Tokens and virtual items (gifts, VIP ids, crowns, frames and the like) are a limited license to use digital content in the App. They are not money, have no cash value, cannot be exchanged for money or anything of value outside the App, and cannot be withdrawn, sold or transferred except as the App's features allow (such as sending gifts). We do not pay out tokens.
  • Token games. Like the rest of the App, token games are for adults only. Some games can be played for tokens, and the winner receives the tokens in play. Because tokens can never be cashed out, these games are for entertainment only. Where the law of your location does not allow them, do not use them; we may switch them off in some countries.
  • Payments. Purchases are processed by Stripe. Prices are shown before you buy and may include or exclude taxes as shown. You authorize the charge when you confirm the purchase. We may change prices of tokens and items at any time; this does not affect purchases already made.
  • Refunds. Purchases are final once the tokens or items are delivered, except: if a purchase was not delivered, or you were charged by mistake, write to us within 30 days and we will deliver it or refund it; and where applicable law requires a refund.
  • A chargeback or payment fraud may lead to removal of the tokens and items bought and suspension of the account.
  • If your account is closed for breaking these Terms, your tokens and virtual items are lost without refund. If we stop offering the App, we will give at least 60 days' notice and tell you how unused purchased tokens will be handled.

9. Community rules

You will not, and will not let anyone, use the App to:

  • harass, bully, threaten, stalk or hate on anyone, or encourage violence or self-harm;
  • post or show nudity or sexual content, or any content that sexualizes minors; we report child sexual abuse material to the authorities;
  • impersonate a person or company, or share someone's private information or images without their consent;
  • spam, scam, advertise without permission, or ask other users for money, payments or personal data;
  • buy, sell or trade tokens, items or accounts outside the App, or offer real money or prizes for token games;
  • cheat, use bots, exploits or automated tools, or interfere with the App or other users' use of it;
  • post content that breaks the law or infringes anyone's rights.

You can report users and content in the App. We may warn, mute, remove content, limit features, or suspend or ban accounts that break these rules, and we may do so without notice when safety requires it.

Part C. Zumti Avatar

10. Zumti Avatar terms

The use of Zumti Avatar by developers and companies (the avatar editor, developer console, API, plans and payments at avatar.zumti.com) is governed by the Zumti Avatar Terms of Service, which apply in addition to Part A of these Terms and take precedence for Zumti Avatar where they differ. Key points: you may only make an avatar of a person with that person's permission; the Service builds avatars and is not a tool to identify or track people; and the avatar files made for you are yours to use in your products.

If you create an avatar inside Zumti Games & Social, Part B of these Terms applies to it.

Part D. Liability and disputes

11. Disclaimer

EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE". TO THE EXTENT THE LAW ALLOWS, VERIROBOT DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND DOES NOT PROMISE THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. WE ARE NOT RESPONSIBLE FOR THE CONDUCT OR CONTENT OF OTHER USERS.

12. Limitation of liability

TO THE EXTENT THE LAW ALLOWS: (a) VERIROBOT IS NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE OR DATA; AND (b) VERIROBOT'S TOTAL LIABILITY ARISING FROM THE SERVICES OR THESE TERMS IS LIMITED TO THE GREATER OF THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR US $100. Some laws do not allow these limits; where they apply, our liability is limited to the extent they permit. Nothing in these Terms limits liability that cannot be limited by law.

13. Indemnity

To the extent the law allows, you will defend and indemnify Verirobot against third-party claims arising from Your Content or from your use of the Services in breach of these Terms or the law.

14. Suspension and termination

You can stop using the Services and delete your account at any time. We may suspend or end your access if you break these Terms, if the law requires it, or if your use puts the Services or others at risk. Sections that by their nature should survive (such as 2, 5, 8, 11 to 16) survive the end of these Terms.

15. Governing law and disputes

These Terms are governed by the laws of the State of Delaware and the federal laws of the United States, without regard to conflict-of-law rules. Before filing a claim, please write to us at [email protected] so we can try to resolve it. The state and federal courts located in the State of Delaware have exclusive jurisdiction over any dispute arising from these Terms or the Services, and both parties consent to them. The Services are operated and sold from the United States. If you use them from outside the United States, you do so on your own initiative and are responsible for complying with your local laws.

16. General

  • Changes to these Terms. We may update these Terms. We post the new version here with its date and, for a material change, tell you in the App or by e-mail before it applies. Using the Services after that means you accept it.
  • App stores. If you got the App from the Apple App Store or Google Play, these Terms are between you and Verirobot only, not Apple or Google, which have no obligation to support the App. Apple and its subsidiaries are third-party beneficiaries of these Terms for iOS users and may enforce them.
  • Export and sanctions. You may not use the Services where US sanctions forbid it, or if you are on a US restricted-party list.
  • Entire agreement. These Terms, the Privacy Policy and, for Zumti Avatar, the Zumti Avatar Terms are the whole agreement between you and us about the Services. If a part is unenforceable, the rest stays in force. Not enforcing a right is not a waiver. You may not transfer these Terms; we may transfer them to a successor in a merger or sale of our business.
  • Contact. Verirobot Inc., a Delaware corporation, United States. E-mail: [email protected] · Web: www.verirobot.com

See also our Privacy Policy.